{"id":4974,"date":"2020-09-21T09:11:02","date_gmt":"2020-09-21T13:11:02","guid":{"rendered":"https:\/\/nexela.wpenginepowered.com\/?p=4974"},"modified":"2023-03-20T15:29:09","modified_gmt":"2023-03-20T19:29:09","slug":"understanding-innovations-to-technology-can-help-you-use-it","status":"publish","type":"post","link":"https:\/\/nexela.com\/?p=4974","title":{"rendered":"Understanding Innovations to Technology Can Help You Use It"},"content":{"rendered":"

In the 1980s, there was a cartoon by the name of G.I. Joe, based on action figures manufactured by toy giant Hasbro. Due to the popularity of this cartoon, they set out time each week to do a brief PSA aimed to educate kids about the dangers of certain actions. The tagline, \u201cNow you know, and knowing is half the battle.\u201d became entrenched in the lexicon. Now, over thirty years later, kids that grew up on G.I. Joe are business owners and have come to understand just how poignant that message is. Let\u2019s take a look at a couple of ways businesses can expand their knowledge base and use it to improve their operations using IT.<\/p>\n

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A Knowledge Base Starts by Collecting Data<\/h2>\n

You can do a lot with the right access and understanding of data. You can alter your business strategies in procurement, operations, and customer service and product support. How do you go about gaining this knowledge? The same way you have accrued the knowledge you use every day, through education. You don\u2019t necessarily need to go to school and spend large amounts of money to do it either. Experience will provide context and once it is coupled with understanding of subsequent analysis tactics, you can build new processes that work to make your business more efficient and productive.<\/p>\n

Building Documentation<\/h2>\n

To build a knowledge base your business can use, you need to have what you\u2019ve learned documented. This can happen a number of different ways, but once you\u2019ve committed to documenting your processes, you will have to rely that the people doing this transcription are writing down the right things. After all, if you have documentation that doesn\u2019t give the how or why something is done a certain way, and what that process sets out to accomplish, you might as well not produce any documentation at all. <\/p>\n

There are substantial benefits to producing a reliable knowledge base. They include:<\/p>\n